The Executive Toolbox: Listening

In the early days of cable systems a bus interface unit was placed between a remote dumb terminal and the network with a corresponding unit placed at the other end between the network and the mainframe computer. Much like people, these units couldn’t transmit and receive information at the same time. Yet we’re all guilty […]

Increasing Your Revenue: Become Your Customer’s Advocate

Being a small business owner can cause you to be so focused on your own business you overlook one of the most gratifying reasons for being in business in the first place, the opportunity to help other businesses grow. One method of doing that is to become your customers’ advocate. This practice isn’t just limited […]

Learnings from the Management Consultant: Stop Multi-Tasking

New business owners quickly realize that one of their most important assets is their time. Learning to manage how they spend it is important to not only the success of their business, but ensures balance in their lives. Many believe multi-tasking is important to ensure they can get everything done. One of the best consultants […]

Setting Yourself Up for Success: Is this REALLY the Business for You?

Have you ever had a business idea you just can’t let go? You day-dream every spare minute of what it would be like to run that business. You picture yourself running that business on a daily basis. You talk to a few people who are in that business and ask them for advice. You finally […]

Balance: Set Expectations on How You Spend Your Time

Recently my friend, Rosanna, said something that caused me to examine how I set expectations with the people who are important to me on the limits of my time. She said, “There are people you’ll know for a reason, for a season, and for life.” Probably like you, I’d heard this before, but her interpretation […]