I’m heartbroken for the Jacksonville community who is living through the aftermath of yet another school shooting.  I’m also saddened and frustrated we haven’t put our differences aside to address the complex social issues that led to, not only this shooting, but the dozens of other issues our nation and our world are facing.

As a management consultant I’ve learned the first step in solving any problem is developing an understanding of the cause of that problem; however, our level of verbal discourse is so deafening we can’t hear each other.

Perhaps it’s time we quieted our voices and got started.

I don’t think any of us can pretend to understand how to address all the social issues causing our problem, but I was reminded yesterday I have the personal responsibility to do what I can to be part of the solution.

I been admiring our problems long enough.

I’m going to take the hour I’ve been spending every night sitting in my Lazy Boy, yelling at the television, shut my big mouth, and do something productive to work toward a positive solution to one of the issues I can address.

Even if my efforts only lay the groundwork for those who come after me, some of my greatest heroes never got to witness the effect their efforts.  Susan B. Anthony, for example, died before women ever got the right to vote.

I need to get busy.

Leah Ward-Lee is a management consultant and business writer based in Dallas, Texas and the author of $1,000 Start-Ups.  Her next book, The Executive’s Toolbox, will be released soon.